I applied for both a passport book and passport card: You may receive three separate mailings one with your citizenship documents, one with your newly-issued passport book, and one with your newly-issued passport card. You may wait 4 weeks after receiving your passport book before you receive a second and third mailing with your passport card and citizenship documents.A passport provides the identity issued by your country of citizenship and is a required document while traveling to the US or applying for US visas or immigration. We do not send cards via 1-2 day delivery services. We only send the passport card via First Class Mail. I applied for a passport card only: You may receive your newly-issued passport card and your citizenship documents in two separate mailings. You may wait 4 weeks after receiving your passport before you receive a second mailing with your citizenship documents. We can send your passport book via a 1-2 day delivery service. I applied for a passport book only: You may receive your newly-issued passport and your citizenship documents in two separate mailings. You may wait 4 weeks after receiving your passport before you receive a second mailing with your citizenship documents. How we send your passport and supporting documents depends if you applied for a book and/or a card and if you paid $18.32 for 1-2 day delivery service of your completed passport book. Learn more on our Respond to a Letter or Email page.Īfter we print your passport, we will send it to you and return your supporting documents. We cannot continue processing your application until you respond to this letter. *If you applied over 11 weeks ago for routine service or 7 weeks for expedited service and have not received your passport, we may have sent you a letter requesting more information. Renew By Mail: Adults with 10-year passports can renew them by mail instead of appearing in person. Learn more to see if you qualify for an appointment. You will need wait to speak to a customer service representative to book an appointment. We temporarily disabled the online appointment booking system to ensure our very limited appointments go to applicants who need them for urgent travel. Our appointment line is closed on weekends and federal holidays. If you are deaf or hard of hearing, call 1-88 for TDD/TTY teletype services. Visit our Passport Agency and Center page to learn more.Īppointments are Limited, Must Be Scheduled by Phone: Call 1-87 from 8:00 a.m. We do not charge a fee to make an appointment. We are prioritizing customers with life-or-death emergencies. Due to limited availability for urgent travel appointments, we cannot guarantee you can receive in-person service at a passport agency or center. Planning to Travel? Apply Early! Apply at least 4-6 months before planned travel. Customer service representatives will not give status updates over the phone. Use Self-Service Tools Online: Get your questions answered immediately by using one of the self-service tools available on our site. Check online for your passport status. These services provide the fastest turnaround and protect your important documents

Send your application to us via USPS Priority Mail Express and pay an extra $18.32 for 1-2 day delivery of your completed passport.We are no longer using door-to-door timeframes to describe routine and expedited service.Our processing times begin the day we receive your application at a passport agency or center, not the day you mail your application or apply for a passport at a local acceptance facility.Routine processing is 8 to 11 weeks and expedite processing (for an additional $60) is 5 to 7 weeks.

Passport durations